Pre-Launch — Coming Soon

Your story,
every place
it happened.

Memory Maps lets you pin photos, journal entries, and memories to the exact places they happened. We’re launching soon — be the first to know.

iOS
Android
Free to use
100%
Private by default
Free
To get started
2025
Launch year
Legal

Privacy Policy

Last updated: January 1, 2025  ·  Effective: January 1, 2025

The short version: We collect only what we need to run the app. We never sell your data. Your memories are yours.

1. Who We Are

Memory Maps ("we," "us," or "our") is the company behind the Memory Maps mobile application and website at memorymap.site. Questions? Contact us at support@memorymap.site.

2. Information We Collect

  • Account Information: Email address, display name, and password (hashed and encrypted).
  • Memory Content: Photos, journal entries, notes, and location pins you create. Never accessed by our team without your explicit request.
  • Location Data: GPS coordinates only when you actively create or edit a memory. Never tracked in the background.
  • Device Information: Device type, OS version, and app version for diagnostics.
  • Usage Data: Anonymized, aggregated data that cannot be linked back to you.

3. How We Use Your Information

  • Provide, operate, and maintain the Memory Maps app.
  • Sync your memories securely across your devices.
  • Send important account and service notifications.
  • Respond to support requests and troubleshoot issues.
  • Improve features based on anonymized usage patterns.
  • Comply with legal obligations.

We do not use your content to train machine learning models or for advertising.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data only with trusted service providers (under confidentiality obligations), when required by law, when you explicitly share a memory collection, or in the event of a business transfer (with prior notice to you).

5. Data Storage & Security

Your data is stored on secure servers using AES-256 encryption at rest and TLS in transit. Your memory content is encrypted such that only you can access it — Memory Maps employees cannot read your private memories.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, all data is permanently deleted within 30 days, except where required by law.

7. Your Rights

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your account and data.
  • Portability: Request an export of your memories in a portable format.
  • Opt-Out: Opt out of non-essential communications at any time.

To exercise any right, contact support@memorymap.site.

8. Children's Privacy

Memory Maps is not intended for children under 13 (or under 16 in the EEA). If you believe a child has provided personal information, contact us at support@memorymap.site immediately.

9. Cookies & Tracking

Our website uses only essential session cookies. We do not use third-party advertising cookies or cross-site tracking. The app does not use cookies.

10. Changes to This Policy

We will notify you of significant changes by posting the updated policy here and, where appropriate, via email. Continued use after changes constitutes acceptance.

11. Contact Us

Email: support@memorymap.site
Website: memorymap.site
We respond to all privacy inquiries within 5 business days.

Help Center

How can we help?

Find answers below, or reach out — we read every message.

FAQ

Frequently asked questions

Account & Getting Started

Download Memory Maps from the App Store or Google Play, tap "Create Account," and enter your email and password. No credit card required.
Yes! Memory Maps is free to download and your first 15 memories are always free. Memory Maps Pro offers unlimited memories, higher-resolution photo storage, and advanced sharing features.
On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
Yes. Log in with the same account on any device and your memories sync automatically across iOS and Android.

Memories & Content

Tap the "+" button on the map view, choose a location, then add a title, photos, or journal entry. Tap "Save" and your memory appears as a pin on your map.
Yes! Tap the date field when creating a memory to select any past date. Perfect for adding memories from childhood trips or old photos.
Open "Friends" tab and add other users by username. Once added you can click on the "Map" to see the users map.
Yes. Go to Settings → Export Data to download a full archive as a ZIP file, emailed to you within 24 hours.

Privacy & Data

Yes. All memories are private by default. Your content is encrypted and Memory Maps employees cannot access it. We never sell your data.
No. We only access your location when you actively create or edit a memory. You can also enter locations manually without granting location access at all.
Go to Profile → Settings → Delete Account. All data is permanently deleted within 30 days. We recommend exporting your data first.

Troubleshooting

Check your internet connection, then pull down on the map to force a sync. If that doesn't work, sign out and back in. Still having issues? Email support@memorymap.site with your device type and app version.
Make sure you're on the latest version, then close and reopen the app. If crashes continue, try reinstalling — your memories are safely in the cloud. Still crashing? Email support@memorymap.site.

Still need help?

Our support team are real people who care. We'll get back to you within one business day.

support@memorymap.site

⏰ Typical response time: under 24 hours